Frequently asked questions
Frequently asked questions
Updated: 2026-11-06
Why is a menu missing? Check your organization, active membership and role permissions. Assignee and verifier are business relationships, not separate built-in menu roles.
Why can I not submit? Follow audit submission to find missing answers, notes or evidence, and wait for uploads.
Why is there a save conflict? Another person may have updated the record. Keep your input and review the latest version. Retry the original operation if its result is unknown.
Why is there no New finding button? Findings come from flags or improvement actions. Standalone creation is unavailable.
Can overdue work continue? Eligible tasks allow late submission and record completion timing. Source and identity checks still apply. Overdue findings do not close automatically.
Why does mobile differ? See mobile execution. Android/iOS are not verified; H5 screenshots are not native-device evidence.
Why are sample questions bilingual? The demo contains bilingual business text. UI language matches the guide; changing UI language does not translate question content.
Why are guides marked draft? Unverified workflows and missing key screenshots cannot be reported as accepted. Consult the coverage report.